Telr UAE: Fees, Plans, and Alternatives for UAE Ecommerce Sellers

Telr is a UAE-headquartered payment gateway with three distinct pricing plans, including an entry option for small-volume sellers with no per-transaction fee. Here are the fees, which plan fits your store’s volume, and how Telr compares to Tap Payments, PayTabs, and Stripe in 2026.

How Do Telr’s Fees Compare to Other UAE Payment Gateways?

Bottom line: Telr’s Medium plan (2.49% + AED 0.50) is the lowest per-transaction rate among major UAE gateways at mid-to-high volumes — but only when you can absorb the AED 99/month fee. Below AED 50,000/month in processing volume, Tap Payments and PayTabs are simpler to price.

The table below compares Telr’s Medium plan (AED 50,000+/month) against the standard rates for major UAE payment gateways. All figures reflect publicly available pricing as of mid-2026.

All fees per publicly available pricing pages as of mid-2026. Telr pricing subject to UAE VAT. Verify current rates directly with each provider before signup.

At AED 200 average order value, 500 transactions/month (AED 100,000/month volume — Telr Medium tier):

• Telr Medium: (AED 200 × 2.49% + AED 0.50) × 500 + AED 99 = AED 2,844/month
• Tap Payments: (AED 200 × 2.75% + AED 1.00) × 500 = AED 3,250/month
• PayTabs: (AED 200 × 2.85% + AED 1.00) × 500 = AED 3,350/month
• Stripe UAE: (AED 200 × 2.90% + AED 1.00) × 500 = AED 3,400/month

At this volume, Telr’s Medium plan saves approximately AED 400–550 per month versus Tap Payments and PayTabs. At lower volumes, the AED 99 monthly fee narrows or eliminates that advantage — run the math at your actual AED processing volume before committing to a plan.

What Are Telr’s Three Pricing Plans in the UAE?

Bottom line: Telr’s three-plan structure is designed for different volume tiers. Entry suits very small sellers with irregular sales. Small and Medium suit growing ecommerce stores. The plan that costs least depends entirely on your monthly AED processing volume.

Telr is the only major UAE payment gateway that structures pricing across three distinct volume-based plans rather than offering a single flat rate. Per Telr’s published UAE pricing:

Entry Plan — AED 0 to AED 20,000/month volume

• Monthly fee: AED 349 | Transaction fee: 0% + AED 0
• Best for: Very small or irregular-volume sellers where a flat monthly fee beats per-transaction cost

Small Plan — AED 20,001 to AED 50,000/month volume

• Monthly fee: AED 149 | Transaction fee: 2.69% + AED 1.00
• Best for: Growing stores that have cleared AED 20,000/month but not yet reached Medium tier

Medium Plan — AED 50,000+ per month

• Monthly fee: AED 99 | Transaction fee: 2.49% + AED 0.50
• Best for: Established UAE ecommerce sellers where the lower per-transaction rate offsets the monthly fee

Volume pricing is available for merchants processing over AED 500,000 per month — contact Telr directly. All Telr UAE fees are subject to UAE VAT.

When the Entry Plan makes sense: The flat AED 349/month fee with 0% transaction cost beats standard per-transaction pricing when your gross transaction fee under a percentage model would exceed AED 349. For most sellers, this means the Entry Plan is cost-effective only at very low and irregular monthly volumes.

What Payment Methods Does Telr Accept in the UAE?

Bottom line: Telr covers cards (Visa, Mastercard, American Express), Apple Pay, and Tabby BNPL across all plans. Tamara BNPL is not listed as a native Telr integration — sellers who need Tamara embedded at checkout will need to verify current support with Telr or use Tap Payments.

Payment methods available through Telr in the UAE, per Telr’s published product documentation:

• Cards: Visa, Mastercard, American Express
• Digital wallets: Apple Pay (included in all plans)
• BNPL: Tabby (native integration via Telr’s Buy Now Pay Later product)
• Payment links: Telr Social (payment links and QR codes for social commerce and off-platform sales)

Apple Pay is material for UAE ecommerce. iPhone penetration in Dubai and Abu Dhabi is among the highest in the GCC, making Apple Pay a mainstream mobile checkout option. Telr includes Apple Pay at no additional cost across all plans.

BNPL: Tabby only. Telr’s published BNPL integration covers Tabby — “Enable Buy Now Pay Later with Tabby” is listed as a feature on all three UAE plans. Tamara is not featured on Telr’s public pricing or features page. Sellers who need both Tabby and Tamara natively integrated at checkout should compare Tap Payments, which surfaces both providers through a single merchant dashboard.

Per Tabby’s published merchant documentation, BNPL-enabled checkouts see average order values 20–30% higher than card-only checkouts. Whether this offset justifies Tabby’s 5–6% BNPL merchant fee depends on your product category and average order value.

Which Platforms Does Telr Integrate With?

Bottom line: Telr provides integration options for Shopify, WooCommerce, Magento, and other major UAE ecommerce platforms, plus a full REST API for custom builds. The Telr Social product adds payment links and QR codes for sellers on Instagram, WhatsApp, and TikTok.

Shopify: Telr supports Shopify integration through its shopping cart plugin library. UAE Shopify sellers can connect Telr to accept cards, Apple Pay, and Tabby BNPL at checkout without custom development.

WooCommerce / Magento: Telr provides plugins for WooCommerce and Magento stores without requiring custom development.

Custom API: Telr’s REST API supports custom-built storefronts, mobile apps, and headless ecommerce setups.

Telr Social (payment links and QR codes): Sellers create payment links and QR codes to collect payment via WhatsApp, Instagram, or SMS without a full storefront. Useful for social commerce sellers and service businesses that invoice per order.

How Long Does Telr Take to Settle Funds in the UAE?

Bottom line: Telr settles to UAE merchant bank accounts within 2–3 business days across its standard plans, per merchant documentation. This matches Tap Payments and PayTabs and is significantly faster than Stripe UAE’s standard 7-business-day settlement.

UAE gateway settlement comparison:

• Telr: 2–3 business days (standard)
• Tap Payments: 2–3 business days (standard)
• PayTabs: 2–3 business days (standard)
• HyperPay: T+3 to T+7 (3–7 business days depending on volume and account type)
• Stripe UAE: 7 business days (standard; may improve with established account history)
• Checkout.com: 2 business days (enterprise accounts with custom pricing)

For a UAE store processing AED 200,000/month, Stripe’s 7-day settlement holds approximately AED 46,000 in transit versus Telr’s roughly AED 13,000 — a working capital difference of AED 33,000 per month unavailable for inventory or supplier payments. Settlement speed is a cash flow variable, not just a feature comparison.

Is Telr PCI Compliant and Secure for UAE Merchants?

Bottom line: Telr holds PCI DSS 4.0 Level 1 certification — the highest tier for payment data security, and the most current version of the standard. UAE merchants using Telr’s hosted payment page do not need to be PCI DSS certified themselves, per Telr’s published documentation.

Telr’s security infrastructure, per their published specifications:

• PCI DSS 4.0 Level 1 — highest certification tier, most current PCI DSS version
• Telr Secure — proprietary anti-fraud with real-time transaction monitoring
• 100% proprietary platform — built entirely in-house, not white-labeled infrastructure

All major UAE gateways (Tap Payments, PayTabs, HyperPay) also hold PCI DSS certification — security should not be a deciding factor for standard UAE ecommerce. Sellers in higher-risk categories (electronics, luxury, high-value digital goods) should ask Telr about Telr Secure’s specific fraud detection capabilities.

What Do You Need to Start with Telr in the UAE?

Bottom line: A valid UAE trade license is mandatory for Telr UAE merchant account approval, per their published terms. Standard onboarding documentation follows the same requirements as other UAE gateways.

Telr UAE merchant onboarding requires, per standard UAE gateway documentation:

• Valid UAE trade license (mainland DED or most free zone licenses)
• Emirates ID of the authorized signatory
• UAE bank account details for fund settlement

Telr explicitly states “trade license is mandatory” in their UAE pricing terms — standard across all UAE-licensed gateways. Standard Telr UAE applications process within 3–7 business days per merchant community reports. Regulated categories or complex ownership structures may take longer.

Telr or Tap Payments: Which Is Better for UAE Ecommerce?

Bottom line: At AED 50,000+/month volume, Telr’s Medium plan beats Tap Payments on per-transaction cost and total monthly fees. Below AED 50,000/month, Tap Payments is simpler — no monthly fee, BNPL covers both Tabby and Tamara, and the Shopify app is well-established.

Telr Medium plan (AED 50,000+/month). Fees per publicly available pricing as of mid-2026.

Telr is the better choice if:

• Your store processes AED 50,000 or more per month, and Telr’s lower per-transaction rate offsets the AED 99 monthly fee
• You want a UAE-headquartered provider with local support in your timezone
• Your BNPL requirement is Tabby only, and you do not need Tamara

Tap Payments is the better choice if:

• Your volume is below AED 50,000/month and you want no monthly fee
• You need both Tabby and Tamara natively integrated at checkout
• You use Shopify and want the most established UAE gateway Shopify app in the market
• You prioritize a single gateway tested by a large pool of UAE ecommerce sellers

Which UAE Payment Gateway Is Right for Your Store?

Bottom line: Telr’s volume-based pricing makes it the most cost-efficient UAE gateway for stores processing AED 50,000 or more per month. Below that threshold, Tap Payments offers competitive fees with no monthly commitment and stronger dual BNPL coverage.

For UAE ecommerce sellers evaluating Telr:

Choose Telr if:

• You process AED 50,000+ per month and want the lowest available per-transaction rate in the UAE (2.49% + AED 0.50 on the Medium plan, per Telr’s published pricing as of mid-2026)
• You are a small seller with predictable recurring orders — the Entry plan’s 0% transaction fee structure may save you money at very low volumes
• You need UAE-local support and want a provider headquartered in Dubai
• Your BNPL requirement is Tabby, and Telr’s native Tabby integration meets your checkout needs

Choose Tap Payments instead if:

• You want both Tabby and Tamara natively at checkout without additional integration complexity
• Your monthly volume is below AED 50,000 and you prefer no monthly fee
• You run Shopify and want the most widely adopted UAE gateway app

Choose PayTabs instead if:

• You need payment links, invoicing, and a strong B2B payment toolkit alongside ecommerce
• You sell across multiple GCC markets and need a single gateway with wide regional coverage

Choose Stripe UAE instead if:

• Your development team prefers Stripe’s API and documentation quality for custom builds
• You use Shopify and want native Shopify Payments integration with zero configuration
• You operate internationally and need Stripe’s global payment method coverage beyond MENA

The most cost-efficient gateway at AED 200 average order value and 500 monthly transactions is Telr’s Medium plan — but only if your volume qualifies you for that tier and the AED 99 monthly fee is accounted for. Run the math at your actual monthly AED volume, factor in BNPL requirements and integration effort, then decide.

Fees verified against publicly available pricing at telr.com/pricing as of mid-2026. Payment gateway pricing changes — verify current rates directly with Telr before signup.

Frequently Asked Questions

How much does Telr charge per transaction in the UAE?

Telr UAE has three pricing plans as of mid-2026, per their published pricing page: Entry (AED 0–20,000/month volume, AED 349/month fee, 0% transaction fee), Small (AED 20,001–50,000/month volume, AED 149/month fee, 2.69% + AED 1 per transaction), and Medium (AED 50,000+/month volume, AED 99/month fee, 2.49% + AED 0.50 per transaction). Volume pricing is available for merchants processing over AED 500,000 per month. All fees are subject to UAE VAT.

Does Telr support Apple Pay in the UAE?

Yes. Apple Pay is included in all Telr UAE pricing plans at no additional cost, per Telr’s published feature list. Apple Pay appears at checkout as a standard payment method once your Telr integration is live.

Can I use Telr with Shopify in the UAE?

Yes. Telr offers integration with Shopify and other major ecommerce platforms, including WooCommerce, Magento, and OpenCart. Plugin and API documentation is available for UAE sellers connecting their store to Telr.

Does Telr support Tabby or Tamara BNPL in the UAE?

Telr supports Tabby BNPL through its Buy Now Pay Later product, available across all pricing plans per Telr’s published features. Tamara is not listed as a native Telr integration. Sellers who need Tamara at checkout should verify current support directly with Telr or consider Tap Payments, which integrates both Tabby and Tamara natively.

Is Telr a UAE-based payment gateway?

Yes. Telr was founded in Dubai and operates as a UAE-headquartered payment gateway provider with dedicated local support teams in the UAE. Telr also operates in Saudi Arabia, Jordan, and Bahrain.

Keep Reading

• Best Payment Gateways for UAE Ecommerce — full comparison of all major UAE gateways with fees and feature tables
• Tap Payments UAE — fees, features, and how Tap Payments compares to other UAE gateways
• Tabby for UAE Ecommerce Sellers — how Tabby BNPL works for UAE merchants and when the math supports it